Privacy Policy and Terms and Conditions
Processing
Data is processed in accordance with theEU Regulation 2016/679 (GDPR)and Italian data protection legislation.
Cookie Policy
What are cookies
Cookies are small text files that the site sends to the user's device during browsing. They are used to recognise the user on subsequent visits and improve the online experience.
Types of cookies
Technical cookies (necessary):to make the site work, manage bookings, sessions, and preferences such as language or region. Without these cookies, some functions may not work properly.
Analytical cookies:collect aggregated data on visits, to improve content and user experience. Example: Google Analytics.
Marketing and profiling cookies:show relevant advertisements only with prior consent.
Third-party cookies:maps, payment or booking tools, analytics. They are subject to the providers' policies.
Cookie management
The user can:
accept or reject cookies via the consent banner
change browser settings
delete cookies at any time
⚠ Note: disabling technical cookies may compromise some functionalities of the site.
Privacy Policy
Data collected
Data provided voluntarily:name, surname, email, phone and information entered in the contact or booking forms.
Browsing data:IP address, browser, operating system, pages visited, time and date of the visit. Used only for statistics and site functionality.
Purpose of processing
Manage contact and booking requests
Provide assistance
Improve site functionality and security
Fulfil legal obligations
Legal basis
User consent
Execution of contract/pre-contractual
Fulfilment of legal obligations
Legitimate interest of the data controller
User rights
The user can request: access, rectification, deletion, limitation, objection to processing and data portability.
Requests should be sent via the contacts of the Data Controller.
Terms and Conditions
Subject
Boat rental services with skipper and ancillary activities (stops, snorkeling, SUP, tender, etc...).
Bookings
Can be made online via form or cart
Confirmation valid only after full payment or indicated methods
Mandatory checkbox:“I have read and accept the Privacy Policy and Terms and Conditions”
Weather and safety
Excursions may be postponed or cancelled due to bad weather or safety conditions
The skipper may change the route or schedule to ensure safety
Cancellations and refunds
72h before: full refund
71h-48h: partial refund
<47h: no refund
Liability
Skipper responsible for navigation and safety
Owner not responsible for incidents caused by guests' negligence
Personal belongings and equipment not covered by insurance
Delays
Delays due to weather, maritime traffic or force majeure do not entitle to a refund
Any delays communicated promptly
Fuel
Included only if stated in the booking
Costs clearly shown at checkout
Skipper
Mandatory presence of a professional skipper
Skipper may alter the route or cancel the excursion for safety reasons
Safety on board
Use of life jackets is mandatory
Always follow the skipper's instructions
Alcohol or substances compromising safety are prohibited
Updates
Privacy Policy, Cookie Policy and Terms may be updated for regulatory compliance, technical updates or safety provisions.